BackOffice

BackOffice is Myrspoven's internal configuration and monitoring tool. Operations staff use it to register signals, set the bounds within which myCoreAI operates, and manage the processes that drive data collection and control. Customers work in myPortal; integration partners have self-service access to BackOffice for onboarding and configuration tasks.

Scope

• Building onboarding. Registers signals from the Building Management System (BMS) integration, sets optimizer bounds and comfort bounds, and configures the writable setpoints myCoreAI will steer.
• Feature configuration. Enables and tunes myCoreAI add-ons per building — energy cap, myLoadshift, and comfort-driven adaptive min/max limits.
• Process management. Creates and toggles the recurring processes behind data collection and control: BMS reads, weather reads, optimizer runs, and setpoint writes.
• Curves and transformations. Supply curves define the operating envelope available to myCoreAI; transformation tables link related signals — for example, a supply-air temperature reading with its corresponding setpoint.
• Support diagnosis. Used by Myrspoven staff to inspect a building's configuration and recent optimizer runs when a case is raised.

Customer-visible effects

Most BackOffice activity is invisible from the outside. A subset of changes surfaces in myPortal:

• Updated comfort bounds or optimizer bounds appear in the relevant myPortal views once applied.
• Newly added signals or meters show up in reporting and component views.
• Feature toggles — enabling myLoadshift, for instance — reveal the corresponding myPortal section.

Configuration changes are requested through the Myrspoven representative; customers do not action them directly.

Integration partners

Partner-specific onboarding steps — discovery file, transformation table, supply curves, read-process activation — are covered in the onboarding material shared by the Myrspoven contact. They sit outside the public documentation because the workflow depends on the BMS vendor and integration method.

Access

Access is restricted to Myrspoven staff and integration partners with self-service accounts.